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Help & advice

Helpful information and guidance on a range of key online safety topics

How can I keep my account secure?

Make sure you have a strong password and don’t share it with anyone else.

What do I need to know before setting up an account?

There are a few things to consider before getting an account.

What if I change my mind about an account?

Every account is different but there is usually a way you can deactivate or delete your account if you want to take a break or leave completely.

Girl on tablet

Downloading

In depth information and key advice on downloading music, film and TV, and the law, for teachers and professionals

Girls dancing on video

Video Chat and Webcams

Key advice about video chat and webcams for teachers and other professionals

Girl video-ing herself

Livestreaming

Key guidance on livestreaming for teachers and other professionals

Mother talks to her daughter

Talking to young children about online safety

Advice on how to start discussions about internet safety issues, and online behaviour, with young children

Screen Time & Healthy Balance

Advice for teachers and other professionals working with young people on how to discuss screen time and healthy balance

Mother hugs crying child

Online Pornography

How this can influence how young people think about sex, relationships and their own body image

Young girl smiling

Keeping under fives safe online

Online safety advice for parents and carers with young children

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