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Help & advice

Helpful information and guidance on a range of key online safety topics

Understand the limitations

If you have parental controls from your internet provider on your home WiFi, these will not cover the use of 3G, 4G or 5G at home.

Gaming

Our information and guidance around gaming content and in-game chat features

A mobile phone

Location Services

These are the symbols used by Android and Apple devices for location services

Concerned girl, looks at her phone

Online Sexual Harassment

Online sexual harassment can make a person feel threatened, exploited, coerced, humiliated, upset, sexualised or discriminated against

Gaming

Tips and advice on playing ‘video games’ on a games console, a PC or mobile games on a smartphone or tablet

Adult using laptop on desk

Fake News

Fake news is inaccurate or false information spread online by either news services or via social media

If your child is over 13

This advice is to help parents and carers talk about, and support, 13-17 year olds with online sexual harassment.

Stop it happening

The way others behave online is not something you can control, but what you can do is to is to make sure that your child knows where to go to get support.

If your child is under 13

This advice is to help parents and carers talk about, and support, 9-12 year olds with online sexual harassment.

Help your child for parents

We asked young people what they would want their parents to do or say, if they went to them for help.

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