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Help and Advice Premium Rate Content and in-app purchases

Tips for avoiding premium rate service charges

Encourage your child to ‘think before they click’. Do they know exactly what they are clicking on? Do they know what the terms and conditions say and what that means in practice? Talk with your children about what a premium rate service is, and how it could affect them. Make sure your child knows to […]

  1. Encourage your child to ‘think before they click’. Do they know exactly what they are clicking on? Do they know what the terms and conditions say and what that means in practice?
  2. Talk with your children about what a premium rate service is, and how it could affect them.
  3. Make sure your child knows to check with the bill payer before buying anything or using a premium-rate service.
  4. Always check your phone bill and query anything strange.
  5. Look up any numbers or services that appear on your bill that you don’t recognise.